Crossword Help Forum
Forum Rules

Hello, Elle!
Looks like you were very wise involving Amazon.
I'd let Amazon sort it out for you, without footering about with photos!
Yes, that conviction was certainly unsafe.
That's only the second "unsafe" conviction I have seen, and I think that's nine episodes I've seen.
I like the series.
I felt for the relatives, and I like Sasha and Jeremy!
If you watch "Two Go To Tolsta" you can hear Bing singing at the end!

Hi, Rusty!
The email message came from a Customer Service Advisor for W.o.B, via Amazon.
I have replied to that email address.
I have told W.o.B they are a disgrace, doubting my word, and expecting me to provide photographic evidence!
When in reality, they should be apologising to me, and bowing their heads in collective shame!
We shall see what happens now.......
I have yet to watch "Two Go to Tolsta"..... but I shall get there.....

https://www.youtube.com/watch?reload=9&v=b9NM3SMRtaQ

Hello, Elle!
Good for you!
Shall you appraise Amazon of the latest developments?
You'll like "Two Go To Tolsta"!
Bing was special, wasn't he!
The wind is rising here and it has turned colder!

I have only once had a problem with the condition of a secondhand book from amazon - the last few pages were stuck together. I offered to return it but the seller said keep it and refunded my money, including postage. Another time a secondhand book didn't arrive, also refunded.
Maybe WoB feels that people are cheating too often, so wants proof from everyone. Though proof of non-arrival is difficult! I can't understand the packer sending out a book that filthy.

chris- I expect you were in Co Clare partly for the Burren. Have spent some time there myself bum in air looking down the rock fissures fore rare plants myself.

Hi, Rusty!
It may be that Amazon will receive the email?
It was they who sent me the message from W.o.B.
It came from World of Books - Amazon Marketplace?
Does this mean anything to you?
I addressed my email reply to the Customer Service Advisor, though.
I shall see what response I get.
If unsatisfactory, I shall phone Amazon again as they suggested
Yes, Bing was - is! - great!

Hello, Elle!
It looks like all your correspondence with W o B will go through Amazon, which is how it should be.
Now, this is not gospel, just what I think.
Amazon allow companies to trade in their Marketplace and customers buying under the Amazon auspices will have Amazon's guarantee regarding satisfaction.
I think you will be refunded, but you may have to wait.
Amazon may give World of Books a certain amount of time to reimburse you, before Amazon step in and reimburse you, and close the case.
That's what happens on eBay, anyway.
Have a wee look at this.

https://www.worldofbooks.com/en-gb/book-condition

Hi Rosalind
Yes indeed - plant hunting on the Burren. We stayed twice near Clarinbridge. The third stay, somewhere in the wilds on the Burren (I forget exactly where) was with friends, and more of a mountain-biking trip!

Good morning, Rusty!
A wet morning here......equalled an exceptionally muddy dog!
Very mild though ...12C.
Give me cold and dry, though, every time!
Thank you...I read your link about W.o.B's "principles"!
Might I respectfully suggest to them that their "eagle-eyed" (quote) inspectors of books "should have gone to SpecSavers" !
We shall see what today brings.......
I have my delivery from Sainsbury's at lunchtime...they tell me they have all I ordered...so no substitutions this week!

Good morning, Elle!
It is fairly chilly here.
3C outside and I hear there is snow down in the Borders.
Been a good winter, so far!
Your venture in to home deliveries from Sainsbury, appears to be a success.

Hi, Rusty!
At least the snow hasn't reached you!
And the sun is peeping out here, now.
I have just been out to the chemist's shop, and to the dreaded nearby Aldi for some bread.
I think I am home to stay now...unless the dog gets lucky this afternoon and I rustle up some energy for another walk!
No further word yet from World of Books.
What are you up to today?