Crossword Help Forum
Forum Rules

Hi, Rusty!
Yes, I had checked out the folder situation in Google when this first happened , but the retrieval mentioned there is based on accidental loss ....this present scenario is a deliberate reorganisation on Outlook's part...or so they tell me!
Also it is not only my personally created folders that are missing, but the "official" email boxes have also gone.....
I cannot make head nor tail of it....and being unable to TALK to a service engineer is ridiculous... this constant emailing is getting me nowhere.
I need a to-and fro conversation!
I think I have to hang fire until my daughter is able to help me set up an alternative method of getting my email......
I require similar to the original Hotmail setup before Outlook got their hands on it!!
ie an Inbox , Junk box, Drafts, Sent items box and a Deleted items box, plus the facility to create my own folders., within the system.
I do not know which email client will provide this?
(I have only ever used Hotmail, and this is through my Web Browser)
Do you have all this with Bluemail?
How does that operate?
How is the golf going?
Are you and your son watching it together?

Hello, Elle!
Yes, wait until your daughter can guide you, that's best.
Now, I do not have a desktop or Windows, and have never used Outlook.
When I had my Dell laptop I used BTmail.
On my Chromebook I use BTmail, and on my my tablet and 'phone I use BlueMail.
These are simple user friendly systems for me to use.
On BlueMail you can create folders, I think, not sure about BTmail, as I have no need for them.
I wonder what system Kenyatta uses now?
My son and me enjoyed the golf.
Fine evening here!

I use BTYahoo Mail, and you can create folders in that.

Hi, Rusty!
I have been having a long chat with my daughter.....she admits to being at a loss over Outlook, but said she may have a better idea when she can actually "see" the problem....(or not see it, as it were, because the boxes just aren't there!)
I shall just have to be patient......not, as you know, one of my strong points!
I shall try to keep off the subject before I bore you to tears!
There was a question about Ginsberg on Eggheads.....
Didn't we have him in a crossword recently...?
Am I remembering correctly?
Yes, a lovely evening here, too.
It is hard to believe the weather is supposed to change so drastically tomorrow!




Hello, Chris!
Does Yahoo have "official" Inbox, Drafts , Sent Items, and Deleted Items boxes, as well as the facility to create one's own personal folders within the system?
I really need all this.
And could I keep my Hotmail email address, do you know?

Hi elle
Yes, BT Yahoo Mail has all of those. I'm not sure of the exact relationship between BT and Yahoo - I think the former took over the latter a few years ago.
Sorry, I have no experience of Hotmail.

You can, of course, use the same Email address as you used in Outlook (as long as you can remember your password!)

Thanks, Chris!

Hello, Elle!
You are not boring me to tears!
I think it a good idea for your daughter to guide you through the Outlook maze, and to help you choose a new system.
I am not tech minded and I feel out of my depth with your problem.
BlueMail collects emails from several different suppliers and delivers them to my inbox, if that's any help.
I can't remember Ginsberg in a puzzle.

Hi again, elle
Just a thought. Our broadband is BT, so it's easy to use BT Yahoo. I don't know what the situation would be if you don't have BT broadband.

Hi, Rusty!
This "Ginsberg" recollection is driving me mad!!
I have definitely come across it somewhere very recently.
Perhaps it was not in the Times as I thought...but maybe in another clue that someone posed on the Forum?
Ah well, I shall just have to abandon its pursuit.
Will the garage phone you in the morning?



Hello, Chris!
Yes, we have BT Broadband, too.
But I have just looked up BTYahoo Mail …. and Google tells me it has changed to BT Mail?