Seems pretty random. I went to the site, cleared cookies, refreshed page, cleared cookies, signed in, refreshed page, signed out, refreshed page, tried different browser, signed in, refreshed page, and then it worked.
Some weird clues this week. I'd probably be shouting the opposite at 20a.
Any clarification on 19d? I've got two words that fit, but neither seem to be defined, or contain any facial hair.