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An easier-looking puzzle...

The second feature has three words. The bottom line has most of the answer….

Thanks ... i was looking for something directly mentioned in the poem!

Finished by 10:30. How disappointing. Too easy. Will have to do something useful now

A lovely quick grid fill followed by obvious first feature. Despite heavy hints I still cant find second feature. I guess it is in Italian. 3 words mainly bottom row. Please give me an even heavier hint!

Five letters (first two words) in second bottom, seven in last.

Thanks malone. Got it now.
Disappointed that it had nothing to do with a famous ice cream advert!

I can't parse 12 or 21 and can only highlight 24 cells. SOS!

21 An anagram (cycles) of a word meaning 'business magnate' .

ethik - 12a BI is a traditional response in Chinese medicine - the first 3 words are the def.