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Hi, Rusty!
You have certainly done well as result of your friendly chat with the service provider!
I do not get to "talk" to such people, Rusty, as it is my husband's name on the household utility bills.
For some reason, one is not allowed to have two names on a bill.
So on a practical level, the companies won't deal with me on a day-to day level, as I'm 'not the named person on the bill'.
When we also had the flat, then my name was on those bills, so I could organise those payments to my satisfaction.
These storms seem to be hitting right across parts of South -east London and Kent.......
Daughter phoned and told me her train wasn't running.....
There are no rail services at all on that line....
She was looking into alternatives for getting home, when she lost reception!
Oh dear!

Hello, Elle!
The first thing Sky etc ask me is, "Are you the account holder?".
So, I can see your problem.
Why not suggest discounts to your husband?
Talking about "two names", I remember reading in one of Bill Bryson's books that an American airline would not let him fly, because the flight was booked in the name of "William Bryson" and his ID said "Bill Bryson" (or, the other way round!).
A blooming nuisance for your daughter!
Will the rail company put on buses, or am I talking out of my hat?
You are not doing so well with the weather!

Hi, Rusty!
Update on daughter's journey home....
I had a message from her, saying that a person had been stuck by a train...that is why all the trains on her line were cancelled.
She did not know the circumstances.
And no , the Rail company does not put on buses (only for pre-planned engineering work )
Passengers are left to find alternative routes home - the only concession made is that train tickets can be used on the buses.
I have heard no more, but assume that she eventually reached home!
It is STILL raining here!



Hello, Ros!
Emma Thompson, the actress.
Well done on your badger deterrent.
I hope it works!

Good evening, Elle!
Oh dear! Someone struck by a train?
Not so good!
Let's hope your daughter gets home soon.
I imagine she will contact you later.
Poor you and the rain!
Been a fine day here.

Hi, Rusty!
Now this is very strange...
I recorded both "Eggheads" and "Fifteen to One" earlier.
"Eggheads" I watched successfully...no problem!
But although I could see "15 to1" on the screen and the programme progressed normally, Sandi Toksvig's voice was muted, and all I could hear were voices from presumably another programme.
I wonder whether the original showing of the programme at 3pm had sound problems?
Or whether the fault lay within my own recording?
Very odd .....
And yes, it is still raining!

Elle

You can have your name on bills as well as your husband. We had this problem when Mrs Jigjag needed "identification" , a utility bill with her name on. We put both our names on the utility bills. Utilities cannot refuse. You are "jointly and severally" responsible for the bills. Also they have to talk to either of you.

yes, I agree with Jigjag - In case if non payment we would both have been responsible and liable to be sued, so I don't see why it should be
difficult to have things changed to include both you - you are married and therefore jointly responsible.

They would soon hold YOU responsible as well in case of non-payment!
That's the way it is here anyway.

BTW Skype was OK tonight, but I was right, the house stayed
dry, but the garden got a good soak! Just as well the soil drains
well!

Hello, Elle!
I am afraid I can not help with your recording problem, Elle!
I know, though, I have had a similar problem online several times and it turned out the noise was coming from another open tab.
Closing the tab fixed it.
I would doubt if the original programme had a problem, or I would have expected a visible "apology" on screen?
Is the recording on Freeview, if that's what you have?
I'd suggest the old favourite.
Unplug the machine at the wall for a couple of minutes, switch on, and do a test recording?
Is your daughter safe home?

PS - All this applies if the house is in joint ownership - which I assume
it is?

Hello, Jigjag!
Thank you......that is very interesting, because very definitely when we first set up our utility accounts, we were not allowed (or so we were told) to have bills sent in more than one name...despite the fact that money for payment was coming from a joint bank account and we co-own the house.
Mind you, this was over forty years ago (we have been married for 45 years) and we have never thought to query this since!
(We may be just out-of- date!)
Also, earlier, I still had my name on the bills for our flat.
So it was less complicated to receive bills in different names.
But there is a distinct disadvantage when the powers-that-be will only speak to the account holder.