Good morning, Rusty!
Sunny and pleasant here - not as warm as yesterday though!
We were out a little later than usual this morning, which got us involved with the Saturday Running Club!
I rather think all this schemozzle with the HMRC has gone beyond a Help Line, Rusty.
But I think you had a very good idea yesterday when you mentioned the Complaints Department.
I think it is now time for me to contact the HMRC Complaints Department direct.
All I have done so far is to reply personally to the appropriate HMRC staff member who wrote to me.
It is probably high time I made this an "official complaint", don't you think?
I think I will do so in writing , however, as I should like a written record of what is taking place.
I shall send a covering explanatory letter to the Complaints dept, together with copies of my/ and the HMRC staff 's/ previous correspondence.
That should hopefully bring forth "fruit"!
The Birmingham Athletics viewing starts on BBC1 at 1pm.
I shall look forward to watching it, especially Laura!