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Crossword Help Forum
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teenieleek

3rd May 2014, 18:28
I have a new computer so fully expect to be joining the ranks of the disencrossworded come Monday. It's an iMac so any advance advice would be very welcome. I know there have been posts about this previously but paid little attention as I was not affected.
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vico

3rd May 2014, 18:36
teenieleek, I have an iMac so I just visited the Genius site. It informs me I need a java plug-in to proceed. I haven't downloaded it but I suspect you may have to so best of luck!
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rosie

3rd May 2014, 20:09
Having read all the adverse comments about Java
I am reluctant to use it.
Is there anyway I can access the Genius (which I so
enjoy) without Java?
I have registered with the Guardian but still can't
access the Genius with confidence.
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sudokulover

3rd May 2014, 23:06
I usually "manage" to download it so hopefully I will be able to supply a link on here early Monday morning say 8am -ish
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teenieleek

4th May 2014, 08:04
Thanks everyone. Did a trial run with last month's genius, Java required. Downloaded it, managed to see the crossword but the print version refused to print. May well need your link tomorrow Sudokulover.
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nlb

4th May 2014, 08:44
I would be grateful for a link too, Sudokulover. I was unable to submit the last Genius (tried on 4 different PCs) and cannot access Azed today. I am pretty sure it is a JAVA problem and have been asking for help from their technical people. Expect they will be inundated with similar queries so hope they supply a fix soon.
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sudokulover

4th May 2014, 10:30
A few months ago there was trouble with Java - the advice was to go into your network? panel (or something similar??) and lower the "security" on java to medium rather than high. I am not at all technical but followed the instructions and since then have been fine .

the problem will be tomorrow, even if my link works, I don't think you will be able to submit online.

Hopefully a "techie" can give more advice!
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nlb

4th May 2014, 13:27
I tried reducing Java security to medium but all it produces is a different result that still does not produce the crossword. Must be a glitch thrown up by the new website. Wish they could get it sorted once and for all.
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