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Crossword Help Forum
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orson

16th January 2014, 21:10
I see the Daily Telegraph online puzzles are back up today after an absence of over two months, but has anyone else had the same trouble as me?

I was sent a new password but whatever I do I am told that my subscription has expired, and yet they took a new annual subscription from me (£35.88) on 2 Jan this year.

It seems they have trouble getting their website to work but no trouble taking money. Anyone thinking of subscribing to the Daily Telegraph - beware!
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jazzgirl

17th January 2014, 08:56
Here's a link showing the helpline phone number and email. http://www.telegraph.co.uk/promotions/10472728/Todays-Puzzles.html
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orson

17th January 2014, 10:16
Thanks, I've tried both of those. I got fed up waiting on the phone and an automated email reply said they were very busy and it would be a while befoe they could reply. I just wondered whether anyone else was having problems.
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