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Hi, Rusty!
Bixby sounds a confounded nuisance!
Does he "intervene"?
On my computer I have "Cortana", a voice activated personal assistant.
I haven't "spoken" to her, but she keeps popping messages up on my screen wanting to "help" me!
She would help me best by just going away!!
Ah, I had wondered if our previous posts had crossed!
Yes, I shall phone Amazon forthwith!

Hello, Elle!
Bixby pops up now and again.
I do not know if I have to log him in, or some other nonsense, but I ignore him.
He sounds very like your Cortana.
Maybe we could do a bit of matchmaking and they could run off together and give us peace?
Yes, best contact Amazon sooner rather than later, I think.

Sorry all. I say awe and oar in exactly the same way! I realise that the "r" is often stressed (and even rolled), but to all crossword intents and purposes....I think it's a good clue and a good homophone. Just shows how ignorant I am

Oh dear, Rosalind,
Woe is me!

For breakfast this morning I had a bawel full of a poaridge oars served with cawefee which I poared oar my oarful children for which my oaribblr wife gave me an oarfull of awebuse.

Send that to the Crossword editor, Playbus!

Hi, Rusty!
Okay....three deep breaths ...and count to 3000!
For the first time ever in my dealings with Amazon, I have encountered a less-than - helpful representative at the other end of the phone!
( Usually, the staff are great; very friendly, helpful and efficient)
She wanted me to get back to Paper Cavalier....!
In vain did I explain that we were long past all that......that Amazon has taken out an action against Paper Cavalier, and that Amazon itself is now dealing with the matter under its A to Z Guarantee.
She seemed unable to understand...and surely should have had all the relevant details before her on the computer?
In the end, I rang off and will try again tomorrow!
This really is not my day!
I am going out for a long, long walk , to calm down!
Seriously though ...I am taking the dog out...
Back in a bit!

Hello, Elle!
That's a pity about Amazon.
Now, you spoke to different folk there, and I wonder if they have more than one reference number/code for your complaint, and the lady today chose the oldest one?
I meant to suggest to you, that you should have asked the original "very nice young man" if he could give you his name and/or his number so you could deal with the same person throughout your claim.
But it seemed to be going swimmingly and it left my mind.
I agree it should all be up on the screen in front of her.
It may help if you phoned back and if you got the same unhelpful response, to ask to speak to someone higher up in the Amazon chain of command?

I'm sorry elle, but I didn't get the postage back when I returned something from a third party. However, I didn't persue it.

I was only explaining that, in my accent, whatever it is (mongrel), the two words sound the same. You aren't superior if you say them differently, just different.

Hello, Rosalind.
Elle's husband was sent something he did not order.
He should not be out of pocket for kindly returning the wrong item, and I think Amazon agree.
I know what you mean with awe and oar.
Maybe the setter is from your neck of the woods!