Another here who agrees with Big Dave. This forum seems to be suffering from the same affliction that I see on many others. I am a moderator on a couple of technical forums and I have noticed recently a severe decline in the in the art of communication. Spelling, Puctuation and Grammar seem to have gone out of the window and many posters are offended when they are told that their message is complete gibberish. Some even try to ask technical questions in Textspeak!
The moral of this rant is, that to get the answer you require, you must ask the right question. Don't assume the other people on the forum know what it is that you need or what information you already have. After all this is cyberspace and we cannot see what you have in front of you. If you only want a hint and not the full answer to a clue then say so in your message.
Although it is really about programming, there's and excellent treatise on how to ask smart questions here: