i joined the club for a month & repeatedly was unable to print the correct grid, only the clues.Complained several times, never got a sigle answer, & left disgusted after repeated appeals to pay for a year. The whole Murdoch set-up seems to give no service but charges (one way or the other) a high price for it! Are you sure you want to stay in? I am convinced it's nothing to do with your equipment, any more than it was to do with mine. Living abroad I am forced to pay an exorbitant price for all their products (as papers). Draw your own conclusions!